Gartner: Enterprise Content Management is Now Content Services

It’s too early yet to know what effect it will have on our industry, but a recent pronouncement by a Gartner analyst has certainly garnered some attention. He stated — referring to the term not the business practice — that “ECM is now dead (kaput, finite, an ex-market name), at least in how Gartner defines the market. It’s been replaced … Read More

New Webinar Recording Available: The First Mile — 37 Minute Loan Document Processing

Get valuable insights on business process automation from our recent webinar recording. Many thanks to Brian Mueller, manager, integrated records management at Colorado Housing and Finance Authority (CHFA) for joining Charles Weidman, Buddha Logic founder, and president, for the session. Brian shared CHFA’s story of working with the Buddha Logic team to achieve dramatic reductions in loan processing time and to … Read More

Loan Document Processing: Why the “First Mile” Matters

Staff members at an organization like the Colorado Housing and Finance Authority (CHFA) that processes single family housing loan applications will tell you that the initial steps in the procedure—the so-called “first mile”—are critical. Those unfamiliar with loan processing might ask, “Why? Why do those steps matter so much?” There are a number of reasons, as I describe briefly below. … Read More

What is Data Capture Automation and Migration?

For some organizations today, the intake of information related to their business is still a very manual process. It may involve manually scanning documents one at a time, saving the digital file, retitling it to fit company naming standards, moving the renamed file to a new location, making note of the new document on a other master document, etc. etc. … Read More

Why Your “Paperless” Initiative Will Succeed When Others Fail

A thoughtfully designed, systematically implemented Enterprise Content Management (ECM) system can provide a wealth of benefits from increased processing speed to decreased error rates to increased client satisfaction. Approached the right way, an ECM project is likely to be very successful and can greatly minimize the amount of paper your organization produces and manages. On the other hand, when ECM … Read More

The Exciting World of Robotic Process Automation

When you hear the term “robotic process automation” what may come to mind is the image of huge yellow arms swarming around a car chassis to weld parts in place. While what you’re envisioning is “robotic” and involves “automation,” that’s not what the term means in our business. The Institute for Robotic Process Automation (IRPA) defines the phrase this way: … Read More

ECM Implementations: Objections vs. Outcomes

Despite the fact that enterprise content management (ECM) solutions are proven to help organizations increase processing speed, reduce error rates, control costs, and improve client satisfaction, you may still encounter people in your company who are opposed to your ECM initiative. And while their objections might seem on the surface to have some merit, the actual real-world outcomes of ECM … Read More

5 Advantages of Mobile Document Management

For many business decision makers, being “at work” rarely means being “at the office.” Their day may find them in a cab, at the airport, on a shuttle bus, and in a hotel room — and needing to get work done in all those locations. Fortunately, cutting-edge document management solutions can remove the barriers that used to prevent employees from being … Read More