Wait, Why are We Going Paperless?

We blogged recently about why your paperless initiative will succeed when others will fail. The post described what an Enterprise Content Management (ECM) or content services initiative has to have in order to be successful — things like an enterprise-wide needs assessment and cross-departmental buy-in. However, there’s something else you need if your paperless initiative is going to get off the … Read More

Gartner: Enterprise Content Management is Now Content Services

It’s too early yet to know what effect it will have on our industry, but a recent pronouncement by a Gartner analyst has certainly garnered some attention. He stated — referring to the term not the business practice — that “ECM is now dead (kaput, finite, an ex-market name), at least in how Gartner defines the market. It’s been replaced … Read More