I recently had the honor of giving a presentation to a group or records management professionals at the monthly meeting of the Mile High Denver Chapter of ARMA. I titled my session, “All You Need to Know About Robotic Process Automation In 30 Minutes!” It’s important to note that I called it RPA: Everything You Need to Know … Read More
Using Automated Alerts in Loan Processing to Improve Customer Service
Whether you are the client who has submitted a loan application or one of the many people who handles that application as it gets processed, it can be a little uncomfortable to watch it disappear into the abyss as it leaves your hands. Who has the paperwork now? Is it moving along as expected or has it hit a roadblock? … Read More
What is Robotic Process Automation (RPA)? Recent ARMA Event Provided Answers
While many companies today are having great success with RPA, others are still unfamiliar with the concept. “What is Robotic Process Automation?” they often ask. We recently were a sponsor of the Mile High Denver ARMA International September Meeting and Business Partner Education Workshop, and sessions by two of our business partners provided answers. But first, a general response to … Read More
Discover Lesser-Known Benefits of RPA Technology
As robotic process automation (RPA) becomes more common in a wide range of industries, from insurance to healthcare to financial services, people are becoming more familiar with its many benefits. When RPA Technology is used to handle manual, repetitive data entry and data transfer tasks, the advantages include: Increased productivity More cost-effective operations Increased accuracy Better utilization of employee skills and … Read More
Benefits of Robotic Process Automation in Financial Services
Robotic process automation (RPA) uses cognitive AI tools — custom software “robots” — to complete a wide range of complex, rules-based business tasks. It is used by forward-thinking companies in a wide range of industries to improve operational efficiency, productivity, cost-effectiveness, customer service and compliance. Robotic process automation in financial services companies can be especially beneficial. How Robotic Process Automation … Read More
Robotic Process Automation: How Software Robots Save Time and Money
Imagine that you have an employee who spends two hours every day on a repetitive data collection, review, and manipulation task. They click a link to open a web browser, execute a search, scan the list of results looking for key information, navigate to a website, click through page after page to find the information they need, copy and paste … Read More
Business Process Automation: Where and When It Is Most Effective
There are those who will tell you that business process automation (BPA) can be used effectively in virtually any area of business. But, the truth is, like any approach it has its limitations. That’s why we feel it’s important for people to understand when and where BPA is most effective. Great Uses of Business Process Automation While every company’s operations … Read More
Guest Post: 5 Business Trends Supported by Digitizing Documents
Guest Post: 5 Business Trends Supported by Digitizing Documents Note: This guest post was authored by Keith Snyder, Director of Strategic Alliances and Global Sales for PSIGEN Software Inc, a developer of document capture, business process automation, and content management solutions. We thank him for his insights. One of the great things about being involved in the systems and processes … Read More
Guest Post: 6 Reasons Document Digitization is Accelerating
Note: Many thanks to Carol Ann Hartnagle, Vice President of TAB, a leading international records and information management company, for this guest post. The ability to digitize business documents — from HR records to loan applications to transaction receipts — has been available for years. While some companies have taken advantage of this capability to streamline business processes, improve customer … Read More
Time Travel: How Would Your Future Self Describe ECM Implementation?
As you contemplate an Enterprise Content Management (ECM) initiative, it would be great to fast-forward into the future to see how things turn out. That way, if the result isn’t exactly what you’d hoped for, you could make some present-day changes that would lead to a better outcome. While Buddha Logic doesn’t have a time machine to loan you, as … Read More