ECM and the Customer Experience: How to Wow ‘Em with Superior Service

As anyone who has researched Enterprise Content Management (ECM) solutions knows, this type of system can provide your organization with a whole host of benefits. These include increased business process automation, improved compliance and greater adherence to data retention rules to name just a few. What is sometimes overlooked is the tremendous value that ECM solutions provide to your customers, … Read More

6 Top Questions to Ask Before You Go Paperless

From a business process management perspective, it goes without saying that there are tremendous advantages to adopting paperless workflows. However, before you launch an initiative and start spending significant time, effort, and money on going digital, there are some key questions you should be asking about the system you intend to implement. Do you have the right hardware (meaning scanners … Read More

ECM and Compliance: 5 Key Considerations

Ask anyone involved in business compliance and they’ll tell you they often find themselves somewhere between slightly confused and extremely frustrated. And regardless where they fall on that spectrum, everyone agrees that ensuring a company is in compliance can be very time-consuming. As regulatory requirements for keeping track of documents increase (Sarbanes-Oxley or SOX and the Health Insurance Portability and … Read More

Attend the ARMA Spring Seminar with Buddha Logic 04/19/16

Buddha Logic president and founder Charles Weidman will speak at the Association of Records Managers and Administers (ARMA International) Denver Chapter Spring Seminar. Charles will present as an expert in interdepartmental communication and collaboration in his morning address, “ECTM Examine Confirm THEN Manage: Building a Successful Content Management Program.” Join us at the DPPA, 2105 Decatur St, Denver, CO 80211 … Read More

Enterprise Content Management (ECM): An Overview

While an effective Enterprise Content Management (ECM) strategy takes a holistic approach to managing the flow of data throughout an organization, it is often best understood and addressed in four components: Understanding your content Multi-channel capture (or data “ingestion”) Transformation Publishing Researching these components and mapping out a logical and efficient process for moving from one to the other is … Read More

What is Document Management Software?

According to the Association for Information and Image Management (AIIM), document management software is used “to store, manage and track electronic documents and electronic images of paper based information captured through the use of a document scanner.” It’s a simple definition that can have a very profound impact on your organization’s operations. All companies “manage” their documents in some way. … Read More

Straight Talk from Buddha Logic: Doing Our Best to Banish Buzzwords

The other day I was proactively leveraging a disruptive innovation when suddenly I witnessed a holistic sea change toward a new normal, which caused me to streamline my exit strategy. Yes, if you’re in business, you probably know someone who talks like that, and that sentence made you grin. Unless, of course, you are the someone who talks like that! … Read More

Meet Kristoffer Jackson, Buddha Logic Senior ECM Consultant

At Buddha Logic, we understand that the combined skill and experience of our incredible team ranks as our biggest strength. To give you a sense of the technical and business expertise we bring to bear on your Enterprise Content Management challenges, we periodically introduce you to one of our staff members. Kristoffer Jackson, Senior ECM Consultant If you ask Kristoffer … Read More

What is a Smart Process Application?

The term “smart process application” was coined by Forrester Research. According to their definition: “Smart process apps are a new category of application software designed to support business activities that are people-intensive, highly variable, loosely structured, and subject to frequent change. This next generation of packaged apps will encapsulate current best practices in these collaborative business processes yet make it … Read More

Why You Need a Data Retention Policy and 7 Tips for Implementing Yours

As technology advances, the cost of data storage tends to decrease. Consequently, it sometimes seems as though it might be easier and more cost-effective to simply add more storage as needed rather than to define and implement a data retention policy. However, there are a number of reasons why retaining data indefinitely is a bad idea. Data Storage Costs Continue … Read More