What is a Smart Process Application?

The term “smart process application” was coined by Forrester Research. According to their definition: “Smart process apps are a new category of application software designed to support business activities that are people-intensive, highly variable, loosely structured, and subject to frequent change. This next generation of packaged apps will encapsulate current best practices in these collaborative business processes yet make it … Read More

Why You Need a Data Retention Policy and 7 Tips for Implementing Yours

As technology advances, the cost of data storage tends to decrease. Consequently, it sometimes seems as though it might be easier and more cost-effective to simply add more storage as needed rather than to define and implement a data retention policy. However, there are a number of reasons why retaining data indefinitely is a bad idea. Data Storage Costs Continue … Read More